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Isabela

Software Developer Student with Customer Support Experience

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Medellín, Antioquia, Colombia
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Competencies

Customer SupportIntermediate

Provided assistance and answered customer queries related to tangible products via chat.

Software DevelopmentBeginner

Participated in software development activities during coursework and formal roles at ITM.

Communication SkillsIntermediate

Communicated effectively with customers to clarify requirements and resolve doubts.

Problem SolvingIntermediate

Assisted users in troubleshooting product-related issues and providing solutions.

Education

Bachelor's degree
Colegio parroquial San Buenaventura
Completed 2024

Languages

SpanishNative
EnglishConversational

Summary

An aspiring software developer with experience in customer service and a strong foundation in software development from ITM.

Key Achievements

  • Gained hands-on experience assisting customers via chat, resolving product questions
  • Progressed from student to formal software development role at ITM
  • Handled customer inquiries effectively, contributing to user satisfaction

Experience

Software developer student

ITM
June 2022 - October 2022

Atención mediante el chat, ayudando a la gente y resolviendo dudas en los requisitos sobre los productos tangibles.

Desarrollo de software

ITM
2024 - now

Atención mediante el chat, ayudando a la gente y resolviendo dudas en los requisitos sobre los productos tangibles.

Skills

Customer SupportSoftware DevelopmentCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025
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