Isabela - Software Developer Student with Customer Support Experience
Medellín, Antioquia, Colombiaen
Gained hands-on experience assisting customers via chat, resolving product questions
Progressed from student to formal software development role at ITM
Published on CazVid
Summary
An aspiring software developer with experience in customer service and a strong foundation in software development from ITM.
Key Achievements
- Handled customer inquiries effectively, contributing to user satisfaction
Skills
Customer SupportIntermediate
Provided assistance and answered customer queries related to tangible products via chat.
Software DevelopmentBeginner
Participated in software development activities during coursework and formal roles at ITM.
Communication SkillsIntermediate
Communicated effectively with customers to clarify requirements and resolve doubts.
Problem SolvingIntermediate
Assisted users in troubleshooting product-related issues and providing solutions.
Languages
Spanish(Native)English(Conversational)
Experience
Software developer student
ITM
Atención mediante el chat, ayudando a la gente y resolviendo dudas en los requisitos sobre los productos tangibles.
Desarrollo de software
ITM
Atención mediante el chat, ayudando a la gente y resolviendo dudas en los requisitos sobre los productos tangibles.
Education
Colegio parroquial San Buenaventura
Bachelor's degree