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Isabella
Asistente en Administración de Seguros con experiencia en hospitalidad y atención al cliente
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Competencies
Habilidad para crear experiencias positivas, resolver dudas y gestionar reservas en entornos de alto flujo.
Experiencia en coordinar y administrar listas de espera y reservaciones para optimizar la atención y recursos.
Capacidad para preparar y revisar menús y dietas en entornos hospitalarios y de hospitalidad.
Habilidad para interactuar cordialmente con clientes y pacientes, garantizando claridad y satisfacción.
Education
Languages
Summary
Isabella combina experiencia en atención al cliente, gestión de reservas y administración de salud, aportando habilidades versátiles y compromiso con la satisfacción del cliente.
Key Achievements
- Gestionó con precisión menús y dietas para pacientes en Walt Disney World, garantizando cumplimiento y satisfacción.
- Mejoró la experiencia de los huéspedes en AdventHealth Hospital, gestionando reservas y creando un ambiente acogedor.
- Brindó atención personalizada y recomendaciones en Pandora Store, impulsando ventas y fidelización de clientes.
Experience
INSURANCE ADMINISTRATION ASSISTANT
Prepared and delivered patient meals according to prescribed diets and nutritional guidelines. Ensured accuracy of meal trays based on patient diet orders and restrictions. Reviewed patient menus and assisted with meal selections when needed. Followed infection control protocols and hospital safety procedures. Communicated effectively with nurses and dietary staff regarding patient needs. Assembled and portioned food items according to standardized recipes. Operated kitchen equipment safely and efficiently. Stocked and replenished food supplies and inventory
HOSTESS AT CABANA BAR AND BEACH CLUB / AMARE RESTAURANT
Greeted guests warmly and created a welcoming atmosphere. Managed reservations and seating arrangements efficiently. Maintained accurate waitlists and estimated wait times. Answered phone calls and handled customer inquiries. Escorted guests to their tables and presented menus. Coordinated with servers and kitchen staff to ensure smooth service. Monitored dining area to maintain cleanliness and organization. Handled customer complaints professionally and promptly. Assisted in managing high-volume dining periods. Provided excellent customer service to enhance guest experience. Processed to-go orders and coordinated pickups (if applicable)
SALES ASSOCIATE
Provided personalized customer service and product recommendations. Processed sales transactions and supported store operations