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David

Customer Service & Security Professional with 10+ years of diverse experience

Contact

Rosarito, Baja California, Mexico
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Competencies

Customer ServiceAdvanced

Handled customer inquiries, provided solutions, and maintained high service standards in call center roles.

Security & SafetyAdvanced

Patrolled premises, observed for security threats, and took appropriate action in various security roles.

Operations ManagementIntermediate

Supervised daily store operations and managed inventory at Audio Extreme Sound Co.

Transportation & PunctualityIntermediate

Provided reliable transportation services, ensuring safe and punctual pickups and drop-offs.

SalesIntermediate

Engaged in sales activities in auto warranty, legal advice, and banking environments.

Education

Los Altos High School
Completed 1996

Summary

Versatile customer service and security professional with extensive experience in client interactions, security operations, and retail management. Skilled in delivering reliable service, maintaining security standards, and managing store functions.

Key Achievements

  • Managed daily operations and inventory checks as Store Manager at Audio Extreme Sound Co.
  • Provided customer solutions and handled high-volume calls at Bank of America
  • Ensured property safety and incident response as Security Guard at Universal Protection Security

Experience

Missionary

Calvary Church
03/17 - Present

Call center Representative, Sales in Legal Advice.

BPO
12/16 - 03/17

Call center representative, sales in Auto Warranty

Tecma
08/16 - 12/16

Call center Representative

Telvista
01/14 - 08/16

DoorMan – Security

Club Carnival
10/12 - 11/14

Security Guard

The Music Center
05/12 - 10/12

Security Guard

Universal Protection Security
07/10 - 05/12

Protect property by maintaining a high visibility presence to deter illegal and inappropriate actions, Observing (either directly, through patrols, or by watching alarm systems or video cameras), Taking action and reporting any incidents to their client and emergency services as appropriate.

Independent contractor “Cab Driver”

Paul's Yellow Cab Co.
05/05 - 07/10

Took people to and from different places in California, Maintained a safe clean and punctual pick up and drop off’s time.

Cust Svc & Sales Specialist I

Bank of America
05/04 - 05/05

Provide customer solutions by providing delivery of service and sales, Answering heavy volume of calls, in a call center environment, Solve problems and a wide variety of banking needs

Store Manager / Installer

Audio Extreme Sound Co.
08/01 - 05/04

Oversees the daily operations of a retail establishment, Check the inventory on a frequent basis.

Skills

Customer ServiceSecurity & SafetyOperations ManagementTransportation & PunctualitySales
Published on CazVid - Jul 3, 2025
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