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Sales and Data Entry Specialist with Customer Service Experience
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Competencies
Skilled in building customer relationships, addressing inquiries, and ensuring client satisfaction.
Proficient in data entry, document processing, and maintaining confidentiality in compliance with privacy policies.
Effective verbal and written communicator, capable of conveying information clearly and professionally.
Efficient in prioritizing tasks and managing time to meet deadlines in diverse work environments.
Proficient in Microsoft Office Suite, including Excel, with strong computer skills for administrative tasks.
Education
Summary
Dedicated team player with strong communication, data management, and customer service skills. Proven ability to adapt quickly and support organizational needs across various roles.
Key Achievements
- Enhanced customer satisfaction and increased sales at InterGroup SA through effective product knowledge and client engagement.
- Accurately processed and dispatched documents adhering to POPI regulations at MetroFileVysion, maintaining client confidentiality.
- Obtained Microsoft Excel certification and improved administrative efficiency during trainee program at Bearing Man Group.
- Supported school operations by maintaining cleanliness and assisting teachers during exams, ensuring a conducive learning environment.
Experience
Sales consultant
Building Customer satisfaction. Making outgoing calls to clients. Giving clients product knowledge. Making sales
Data Capture
Receiving and dispatching acknowledge and distribution to various divisions.. Maintaining client confidentiality - adhering to all POPI requirements.. Receives, Sort and processes documents in accordance with each specific client requirement.. Link documents correctly to file /file dividers and temp folder. Apply documents Barcodes to specific documents
Yes Learner (Trainee)
Filling Paparwork in filling department.. Attending Training and Microsoft Classes(Obtained Microsoft Excel Certificates). Pulling of invoices and Branch transfers. Solving enquiries of Clients.. Signing delivery notes(stock Deliveries). Checking and Sending POD's to Branches.. Making Ongoing and outgoing Calls.
General Worker
Cleaning the school yard and classrooms. Cleaning office and staff rooms. Making sure Everything is in order in the school premises.. Assisting teachers with invigilating in time of exams