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James
Data Entry Specialist with software programming and tech skills
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Competencies
Experienced in data entry tasks, with a focus on accuracy and speed from home office setup.
Developed software from zero over three years, demonstrating significant technical skill and understanding.
Hands-on experience with front-end technologies, JavaScript libraries, React, and API consumption.
Current role involving customer interaction, likely requiring communication and problem-solving skills.
Proficient in software, web technologies, and home office work environment, emphasizing adaptability and technical competence.
Education
Summary
Experienced in software development, data entry, and web technologies with strong adaptability and learning capabilities, seeking to leverage technical skills in diverse roles.
Key Achievements
- Transitioned from software programming to a data entry role, demonstrating versatility
- Developed software programs from scratch over three years, showcasing skill growth
- Current employment as a member advocate for a US insurance company, highlighting client interaction experience
Experience
Insurance Agent
Experience making and receiving cold calls as part of a sales force in the Illinois area., Role included analyzing data and making logical decisions to discard or proceed with leads., Occasionally providing new affiliate assessment services in Spanish and/or English.
Interpreter / Translator
Voluntary Weekly bilingual Translating / Interpreting followed by Q&A., Focus on facilitating the communication between a Community with a language barrier.
Virtual English Tutor / Coach
Experience facilitating the learning process of professionals and advanced level children through intensive tutoring sessions focused primarily on practical communication skills and improving spoken English articulation in specific fields., Co-founder of 'Code English'.
Aux Dev. / Project Manager
Applying agile techniques to administrate and directly train / mentor groups of SENA apprentices., Staying up-to-date with emerging front end trends to continuously improve skills and knowledge., Ensuring best industry practices are followed and maintain high code quality standards in the Company.
Bilingual Customer Care / Services / Rep / Advocate
Delegated responsibilities included the proper HIPPA authentication of members and or third party callers in the system., Providing high standard customer services using proper communication and soft skills., Navigating a robust healthcare software system and providing timely resolutions for a multitude clients in B2B environment., Making direct phone calls in the U.S to providers, pharmacies and private entities to provide professional advocacy on behalf of to uphold their insurance policies., Educating members on their specific plan details, coverage, claims and more.
Medical Interpreter
Providing language services on behalf of health care providers to non-English-speaking patients., Helping them communicate with medical staff, doctors, and nurses.
Research Analyst & Data Entry
Staffing agency analyst responsible for the master data set of the company's web application., Researching, gathering, validating, analyzing and correcting information., Role requires an eye for detail, spotting patterns, being creative and resourceful.
Front End Developer
Collaborated with cross-functional teams, including designers, developers, and project managers, to deliver high-quality projects while meeting time/budget estimations., Using Front end tech and Shopify/Liquid with app implementations allows my team and I to create uniquely customized themes and develop detailed functionalities tailored to clients' specific requirements for exceptional e-commerce solutions.