This is my profileContact via CazVidJavier
Customer Service Specialist with Diverse Support Experience
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Competencies
Applied interpersonal and communication skills to assist clients and support order processing.
Handled creation and management of custom orders, ensuring accuracy and client satisfaction.
Provided troubleshooting and technical assistance to clients via support channels.
Liaised with suppliers to fulfill client orders, emphasizing communication and logistics.
Delivered support services in English and interacted with English-speaking clients and partners.
Education
Languages
Summary
Experienced in order management, technical support, and supplier coordination with a focus on the American market. Skilled in bilingual communication and problem-solving.
Key Achievements
- Managed and created custom orders for clients during a customer service campaign at Intouch CX.
- Collaborated with suppliers to fulfill customer orders targeted at the American market.
- Provided technical support and troubleshooting exclusively in English for the American market at STARTEK.
Experience
Bilingual Specialist
Involved in a customer service campaign, managing and creating custom orders for clients., Interacting with suppliers to fulfill orders, oriented toward the American market.
Technical Support and Troubleshooting Agent
Focused on the American market, work was entirely in English.