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Jaynise

Case Manager

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Columbia, Maryland, United States
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Competencies

Program & Project Coordination

Demonstrated experience with Program & Project Coordination.

Scheduling & Logistics

Demonstrated experience with Scheduling & Logistics.

Budget & Invoice Administration

Demonstrated experience with Budget & Invoice Administration.

Team Leadership & Staff Training

Demonstrated experience with Team Leadership & Staff Training.

Stakeholder Communication

Demonstrated experience with Stakeholder Communication.

Education

Project Management Training
Year Up United
2026 - Present
Bachelor’s Degree Studies, Childhood and Adolescence Disorders
Grand Canyon University
2023 - Present
Medical Assistant Training Diploma
Career Technical Institute
2017 - 2018

Languages

Englishexpert
American Sign Languagebeginner

Summary

Case Manager open to new opportunities

Experience

Case Manager

United Planning Organization (UPO)
Aug 2024 - Sep 2026

Coordinated community outreach, family engagement, recruitment strategies, and program orientations.. Led staff professional development; trained, supervised, and evaluated staff and volunteers.. Maintained participant records, case notes, school documentation, family notes, and individualized service plans in EmpowOR.. Analyzed program data, supported compliance requirements, and contributed to monthly, quarterly, and annual reporting.. Addressed program conflicts and crises while promoting safe, supportive environments and clear stakeholder communication.

EPIC Book Club Summer Coordinator

United Planning Organization
Jul 2026 - Aug 2026

Coordinated daily operations for an elementary literacy and social-emotional learning summer program.. Developed schedules, agendas, reading activities, instructional materials, and educational field trips.. Supervised students and staff; coordinated transportation, meals, permissions, vendors, and program supplies.. Communicated regularly with families, site administrators, partners, and organizational leadership.. Managed invoices and purchasing documentation; tracked participation and prepared program summaries.

Program Coordinator

United Planning Organization
Aug 2023 - Apr 2024

Managed daily operations of an elementary out-of-school-time program, including activities, materials, vendors, and staff.. Served as the primary contact for families, school partners, and other stakeholders; coordinated enrichment and family events.. Developed recruitment and retention strategies and maintained attendance, participant files, and reporting data.. Supervised staff and volunteers, conducted performance evaluations, and supported new-hire orientation.. Implemented program safety procedures and coordinated STEAM, social-emotional learning, and field-trip activities.

Program Assistant

United Planning Organization
Jun 2021 - Oct 2023

Facilitated youth groups, tutoring, homework support, STEAM activities, and social-emotional learning.. Assisted with program planning, family engagement events, field trips, and student progress assessments.. Collected program data and supported financial and invoice administration.

1:1 Aide

Catapult Learning – High Road School of Laurel
Nov 2020 - Jun 2021

Provided individualized instructional assistance, documented student progress, and supported student safety.. Collaborated with teachers, supervisors, and families through meetings and training.

EPIC Book Club Facilitator

United Planning Organization
Jan 2020 - Dec 2020

Facilitated literacy enrichment through book discussions, creative activities, and educational field trips.. Collaborated with staff and families to support an inclusive learning environment.

Youth Service Aide

UPO CREATE Program
Mar 2017 - Nov 2020

Supported elementary classroom activities, tutoring, STEM, creative arts, recreation, and social-emotional enrichment.

Pediatrics Medical Assistant Intern

Family Medical and Counseling Services
Aug 2018 - Sep 2018

Assisted with patient check-in and scheduling, vital signs, medical documentation, and examination room preparation.

Servant Leader Intern

UPO Freedom School
Jun 2016 - Aug 2016

Supported safe learning environments, field trips, enrichment activities, and delivery of the Freedom Schools reading curriculum.

Skills

Program & Project CoordinationScheduling & LogisticsBudget & Invoice AdministrationTeam Leadership & Staff TrainingStakeholder Communication
Published on CazVid - Oct 20, 2026
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