This is my profileContact via CazVidThis profile is written in Spanish
Jean
Web Developer
Contact
Competencies
Experiencia demostrada en Active Directory.
Experiencia demostrada en Microsoft 365.
Experiencia demostrada en PowerShell.
Experiencia demostrada en VMware / Hyper-V.
Experiencia demostrada en Git / GitHub.
Education
Languages
Summary
Perfil profesional
Experience
Web Developer
Design and build full stack solutions for small businesses, including online stores, invoicing systems, package tracking platforms, and admin dashboards, from database design to deployment.. Write code in multiple languages (PHP, JavaScript, TypeScript, Python, Java, SQL, R), choosing the right tool for each project.. Deploy and host applications on cloud platforms (Vercel, Railway, Microsoft Azure), managing environments, databases, and hosting resources, and expanding into AWS and Google Cloud.. Protect applications and user accounts against cyberattacks, including man-in-the-middle attacks, with password hashing, multi-factor authentication, role-based access control, HTTPS encryption, input validation, and environment variables for secrets.. Analyze data in PostgreSQL and MySQL databases with SQL and build reports and dashboards in Power BI, Tableau, and Google Sheets to support business decisions.. Publish demo projects on GitHub (invoicing system, package tracking platform, online store) at github.com/olracnaej.
Interpreter Spanish-English
Provided real-time phone and video interpretation in medical, legal, and insurance settings, working accurately and confidentially.
Interpreter Spanish-English (Independent Contractor)
Delivered over-the-phone and video interpretation for medical, legal, insurance, customer service, and many other services.
Interpreter Spanish-English
Interpreted by phone and video across medical, legal, insurance, customer service, and business interactions in English and Spanish.
Customer Service Representative
Assisted customers of an online betting platform across phone, chat, and email.. Managed and documented every case in CRM systems, keeping follow-ups organized across all channels while solving account, payment, and platform issues, keeping response times short and service quality high.
Customer Service Representative (Chats)
Handled live chat conversations for a US banking client, working only in written support.. Logged customer interactions and tracked open requests through CRM systems where answered banking questions and resolved issues accurately while following security and compliance procedures.