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Jean
Customer Service Representative with teaching background and multilingual skills
Video resume
Jean Uzcátegui - Costumer Service Representative
My name is Jean Uzcátegui and I am an English teacher and a costumer service applicant. For this position I can provide an advanced level of English and a natural ability to help others in need. I learn fast, I enjoy getting to know new people, I am patient, relatable and very empathic. I think my background as a teacher in many levels may be helpful to understand the necessities of different people in several situations of every day life.
Contact
Quito, Pichincha, Ecuador
Available on CazVid
Competencies
CommunicationAdvanced
Utilized in teaching and customer interactions to effectively convey information and ensure understanding.
PatienceExpert
Applied consistently in managing diverse learner needs and customer inquiries with composure.
EmpathyAdvanced
Displayed through understanding and addressing customer and student concerns sensitively.
Language SkillsAdvanced
Provided high-level English support, facilitating effective communication in customer service roles.
AdaptabilityIntermediate
Adapted to new environments, educational contexts, and customer service demands across different countries.
Summary
Multilingual professional with a background in teaching and extensive international experience, adept at communication, empathy, and problem-solving.
Key Achievements
- Transitioned from teaching to customer service, leveraging bilingual skills and patience
- Developed strong communication, empathy, and problem-solving abilities through diverse teaching experience
- Gained international experience living in Venezuela and Ecuador, adapting to different cultural contexts
Skills
CommunicationPatienceEmpathyLanguage SkillsAdaptability
Published on CazVid - Jul 3, 2025