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Jean
Customer Service & Medical Interpreter with bilingual communication skills
Video resume
Customer service
I'm a customer service agent and I'm also a medical interpreter, I am passionate about helping people, I'm very patient and optimistic. Being a customer service agent requires a lot of patience, empathy good communication skills and you be a great problem solver.nnAnd as a medical interpreter I'm very passionate about helping people access health care regardless language barriers the rewarding aspect of this role is knowing that my work facilitates effective communication between the agent and
Contact
Santo Domingo Este, Santo Domingo, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer interactions with patience, empathy, and effective communication.
Medical InterpretationIntermediate
Interpreted medical communications to bridge language barriers in healthcare settings.
Language SkillsAdvanced
Proficient in English, studied since 2018, used to assist in bilingual environments.
Problem SolvingIntermediate
Addressed client issues and facilitated clear communication to resolve concerns.
Summary
Dedicated customer service agent and medical interpreter with bilingual skills, passionate about helping people access healthcare services and ensuring effective communication.
Key Achievements
- Provided customer service and medical interpreting, facilitating effective communication between clients and healthcare providers.
- Developed language skills in English since 2018, enhancing ability to assist diverse populations.
- Combined roles of customer service agent and medical interpreter to improve access to healthcare services.
Skills
Customer ServiceMedical InterpretationLanguage SkillsProblem Solving
Published on CazVid - Jul 3, 2025