This is my profileContact via CazVidJeanine
Software Developer with 5 years of experience in web applications
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Competencies
Applied JavaScript for front-end development, implementing interactive UI components.
Used React.js to build responsive web interfaces and improve user experience.
Developed and consumed RESTful services for data exchange between client and server.
Designed and managed relational database schemas to support application data needs.
Education
Summary
Dedicated software developer with a focus on full-stack web application development, emphasizing user-centric design and robust backend integrations.
Key Achievements
- Led the development of a client management portal enhancing user engagement
- Integrated third-party APIs to extend platform functionality
- Participated in full-stack development, from backend to frontend design
Experience
Customer Service representative
Provided exclusive support to Texas-based members, ensuring seamless verification of eligibilities, benefits, and co-payments., Checked medical claims, in case they were not agree with the charges, I could call to the right department to be send under review or just to escalate the claim., Checked bills charged by their providers, if it had discrepancies I had to call them to check directly with them benefits and elegilibilities., In case it was a mistake they had to send it again to the insurance., Contacted to the pharmacy in case they had issues to get their prescriptions, or check if their prescription it was ready to pick up or to get through home delivery., Scheduled appointments with a registered nurse to visit them on their houses., Made a payment of their monthly premiums over the phone or set up an automatic payment.
Bank cashier
Provide an excellent customer service.
Sales assistant
Processed and managed daily orders, ensuring all sales targets were met effectively., Coordinated with warehouse staff for inventory and order fulfillment across departments., Conducted product availability checks and arranged for restocks from nearby branches as needed., Facilitated communication with external vendors to optimize supply chain processes., Assisted in organizing promotional events, enhancing customer engagement and sales., Established strong relationships with clients to understand their needs and improve service quality.