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Jefferson
Customer Service Representative
Contact
Competencies
Experiencia demostrada en SQL Server.
Experiencia demostrada en Complex Queries (JOINs, Subqueries, Aggregations).
Experiencia demostrada en Data Analysis.
Experiencia demostrada en Table Schema Design.
Experiencia demostrada en Relational Logic.
Education
Languages
Summary
Customer Service Representative buscando nuevas oportunidades
Experience
Customer Service Representative
Execute complex operational procedures and compliance policies, ensuring precise data logging for every interaction.. Manage and update internal databases and CRM software, maintaining 100% data integrity for reporting purposes.. Resolve system discrepancies and technical disputes through systematic analysis and advanced problem-solving.. Collaborate with cross-functional teams to streamline documentation workflows and analyze performance metrics.
Customer Service
I performed procedures that clients needed. I advised new employees on how to adapt to the job they were to perform.