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Alex

Customer Service Professional with Strong Communication and Problem-Solving Skills

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Otavalo, Imbabura, Ecuador
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Competencies

Effective CommunicationExpert

Applied clear and empathetic communication to resolve customer concerns efficiently.

Customer Service SkillsAdvanced

Provided high-quality service by addressing customer needs and enhancing their experience.

Language SkillsIntermediate

Utilized language proficiency to assist and communicate effectively with diverse clients.

AdaptabilityIntermediate

Adjusted to varying customer situations promptly and effectively.

TeamworkIntermediate

Collaborated with colleagues to ensure comprehensive customer support.

Education

Software Development
Instituto Tecnológico Superior Rumiñahui
Completed April 2022
Applied Technology
BYU Pathway Worldwide
Sep 2024

Languages

SpanishNative
EnglishUpper Intermediate Level

Summary

Dedicated customer service professional experienced in resolving concerns efficiently with strong communication skills. Proven ability to adapt and work effectively within team environments.

Key Achievements

  • Promoted superior customer experience by addressing concerns promptly and empathetically at LAVAMERICA.
  • Resolved customer problems swiftly, demonstrating effective communication and problem-solving skills.
  • Developed adaptability and teamwork skills through interactions with diverse customer issues.

Experience

Customer Service

LAVAMERICA
AUGUST 2018 - MAY 2021

Promoted superior experience by addressing customer concerns demonstrating empathy and resolving problems swiftly.

Skills

Effective CommunicationCustomer Service SkillsLanguage SkillsAdaptabilityTeamwork
Published on CazVid - Jul 3, 2025
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