This is my profileContact via CazVidJeffry
Customer Service & Design Specialist with 8+ years in retail and tech
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Competencies
Provided professional support to customers via inbound calls and inquiries.
Managed retail and wholesale sales, performed cash reconciliation, and tracked inventory.
Created visual assets and digital files, ensuring brand consistency and messaging.
Utilized technical resources to resolve customer issues and inquiries efficiently.
Utilized productivity and design software for daily operations and creative projects.
Education
Languages
Summary
Experienced in delivering exceptional customer support and creating compelling visual content across various industries.
Key Achievements
- Managed customer inquiries and ensured high service quality at Amazon and Convergys.
- Led retail sales operations, cash handling, and inventory management as owner and GM at Camisetas RAM.
- Created and designed visual branding elements, collaborating with clients and teams at Ram Wear.
Experience
Technical Customer Service Associate
Handled inbound calls with the highest level of professionalism, providing expert service to each customer., Resolved customer inquiries, questions, and concerns to ensure consistent service quality and meet performance standards., Used available resources to deliver efficient and accurate...
Owner & General Manager
Managed wholesale and retail sales of shirts and t-shirts., Interacted professionally with customers and suppliers to resolve various issues., Provided feedback to improve strategies, programs, and initiatives., Performed daily sales balancing, cash reconciliation, and bank deposits to support...
Customer Service Advisor
Worked with Cigna Dental, providing healthcare professionals with information on client policies and claim status., Handled phone inquiries regarding appointments and ongoing cases., Responded to calls and addressed questions and concerns., Applied customer service skills and technical knowledge to...
Designer
Created new designs and produced digital image files for use in digital and traditional printing., Designed brand-consistent visual elements with attention to concept and messaging., Presented design ideas and collaborated with clients and managers to plan projects.