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Jeisson

Customer Service Professional with 5 years experience in BPO and team leadership

Video resume

Customer Service Professional with 5 years experience in BPO and team leadership
Please record a video speaking in English about your experience.

Contact

Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceExpert

Extensive experience in customer support and troubleshooting within BPO settings

LeadershipAdvanced

Led teams and managed personnel in high-pressure environments

Project CoordinationIntermediate

Coordinated delivery, pickups, and operational tasks to enhance workflow efficiency

Sales and InventoryIntermediate

Handled sales activities and inventory management to optimize business processes

Organizational ManagementIntermediate

Managed multiple duties across administrative and operational domains

Education

Diploma
Fundación Universitaria empresarial de la Cámara de Comercio de Bogotá
2021
General Certificate of Secondary Education
Diego Fallan Lasallano
Completed 2009

Languages

Spanish
English

Summary

Experienced BPO professional with strong leadership skills, proficient in customer support, team management, and operational coordination.

Key Achievements

  • Accumulated five years of BPO experience with roles in customer service and troubleshooting
  • Led a team as a personnel leader for two years in a call center environment
  • Managed diverse responsibilities including sales, billing, project coordination, and operational support

Experience

Customer Service Representative

Teleperformance
2021 - 2023

Customer Service, Sales, Personnel Leader

Asistente Administrativo

ABC Ideas
2019 - 2021

Projet Coordination, Sales and Inventory, Accounting Assistant, Operational Assistant, Personnel Leader

Customer Service Representative

Sutherland Global
2024 - 2025

Customer Service, Billing

Skills

Customer ServiceLeadershipProject CoordinationSales and InventoryOrganizational Management
Published on CazVid - May 17, 2026
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