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Jeisy
Logistics Coordinator Remote Support U.S. Logistics Operations
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Competencies
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en Jira Service Desk.
Experiencia demostrada en CRM Systems.
Experiencia demostrada en Shipment Tracking Platforms.
Education
Languages
Summary
Logistics Coordinator Remote Support U.S. Logistics Operations buscando nuevas oportunidades
Experience
Customer Service Representative
Handled 60+ daily tickets via email, chat, and phone. Coordinated with internal departments to resolve escalated cases. Managed CRM documentation with high attention to detail. Provided technical and payment-related support in English-speaking environments
Customer Service Representative
Verified online processes and transactions. Updated customer records and shipping information. Provided professional remote support
Technician in Credit Risk and Management
LTL Booking
Manage 40+ weekly LTL freight bookings ensuring timely scheduling and carrier coordination. Communicate with clients and vendors to confirm shipment details and resolve issues. Track shipments and provide status updates to stakeholders. Maintain accurate documentation and data entry in tracking systems. Improve workflow efficiency and reduce booking delays