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Jerry
User Access Management Analyst
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Competencies
Experiencia demostrada en Identity & Access Management (IAM).
Experiencia demostrada en User Access Management (UAM).
Experiencia demostrada en Access Control.
Experiencia demostrada en Security Fundamentals.
Experiencia demostrada en Vulnerability Management.
Education
Languages
Summary
User Access Management Analyst buscando nuevas oportunidades
Experience
User Access Management Analyst
Manage User Access Management (UAM) requests across on-premises and cloud environments, including Active Directory, Azure, network drives, RDP, and local administrator privileges.. Perform access provisioning and modification activities in accordance with established authorization and security procedures.. Support user onboarding and offboarding, ensuring access is provisioned and removed appropriately and on time.. Troubleshoot and resolve identity and access-related incidents while maintaining process compliance and accurate documentation.. Perform QA validation of access requests to ensure accuracy and adherence to established procedures.. Collaborate with cross-functional teams to resolve access issues and deliver timely service.
IT Service Desk Agent
Provided technical support for software, hardware, networking, and user access issues in a multinational enterprise environment.. Troubleshoot Windows, Microsoft 365, hardware, software, connectivity, and access-related issues.