This is my profileContact via CazVidJessica
Customer Service Specialist with diverse experience in client support and back-office operations
Contact
Colombia, Huila Department, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and resolved client inquiries across multiple organizations
Back Office OperationsIntermediate
Managed administrative tasks and support functions in back-office settings
Revenue Cycle ManagementBeginner
Assisted in revenue cycle processes at Health Prime, gaining foundational knowledge
Virtual AssistanceIntermediate
Performed virtual support tasks, including administrative and coordination assignments
Education
EAST ELEMENTARY SCHOOL
STATESVILLE MIDDLE SCHOOL
STATESVILLE HIGH SCHOOL
AXUILIAR DE VETERINARIA
CESI SCHOOL
Languages
English
Spanish
Summary
Experienced customer service and back-office professional with a versatile skill set and cross-industry exposure.
Key Achievements
- Progressed through multiple customer service roles across different companies, gaining diverse industry exposure
- Handled back-office and RCM tasks at Health Prime, indicating experience in revenue cycle management
- Performed virtual assistance duties, demonstrating adaptability to various administrative responsibilities
Experience
Customer Service and Back Office
InTouch Cx
Customer Service
Foundever
Customer Service
Alorica
RCM Specialist
Health Prime
Virtual Assistant
Virtual Assistant Company
Skills
Customer ServiceBack Office OperationsRevenue Cycle ManagementVirtual Assistance
Published on CazVid - Jul 3, 2025