This is my profileContact via CazVidJesus
Real-Time Analyst with extensive experience in data reporting and analysis
Contact
Competencies
Applied in multiple roles to address customer inquiries and provide solutions.
Supervised sales teams, improved performance, and prepared sales reports.
Generated detailed reports on performance metrics for Amazon account at 247ai.
Led and motivated sales teams to achieve and exceed targets at Movistar.
Developed detailed reports on key performance metrics for management review.
Education
Languages
Summary
Experienced analyst and sales supervisor skilled in real-time data analysis, customer service, and team leadership. Proven ability to generate insightful reports and manage high-performing teams.
Key Achievements
- Generated detailed performance reports on key metrics for Amazon account at 247ai.
- Supervised a team of 25 sales representatives to meet sales objectives at Movistar.
- Provided personalized customer support and guidance to enhance client experience.
Experience
Real-Time Analyst
Generated detailed reports on key performance metrics including connection time, bonuses, AHT, and vacation tracking for Amazon account.
Inbound sales agent
Provided exceptional customer support by responding to inbound calls with a focus on delivering personalized sales advice and solutions., Addressed customer inquiries and concerns promptly, guiding them through product features and benefits to enhance their decision-making process.
Customer Service Agent/Sales Supervisor
Supervised and motivated a team of 25 sales representatives to achieve and exceed sales targets., Prepared comprehensive sales reports and implemented strategic plans to optimize sales performance, including scheduling visits to mobile units.