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Account & Sales Manager with 5+ years of diverse industry experience
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Competencies
Utilized tools like Slack and ClickUp to plan, execute, and monitor projects across different roles.
Experience creating content, managing social media, and running paid campaigns on multiple platforms.
Performed financial ratio analysis, statement review, and financial decision-support activities.
Applied Tableau and Microsoft Dynamics 365 for data visualization and operational insights.
Proficient in English, used for communication across roles and projects.
Education
Languages
Summary
Experienced in account management, sales, project coordination, and digital marketing across finance, construction, and retail industries.
Key Achievements
- Supervised and coordinated credit and collections team at a financial cooperative, ensuring strategic objectives were met.
- Managed social media and digital marketing campaigns, increasing online engagement and lead generation.
- Led commercial campaigns and client onboarding in a construction company, facilitating sales growth and client support.
Experience
Account Manager
Assist customers on any issue regarding payments, warranty, insurance, road assistance, repossessions, etc, Inbound and outbound calls to collect money, Text and email customers to collect money, Request repossession, tow, service appointments and follow up with customers cases
Subcontractor Administrator
Receive and classify the NTOs (Notice to Owner), Enter NTOs into the system, Send insurance information request, Coordinate with accounting, project management and risk management teams
Digital marketer
Monthly content planning, Content creation and copywriting (posts with canva, reels and tiktoks with capcut), Manage social media pages, Create paid media campaigns, Manage leads, Manage shopify page, Prepare cost and profitability structure for products, Create excel sheets for entering information and automatically calculating costs, income, profitability, as well as financial reports, Recruitment and staff selection
CEO Executive Assistant
Analysis of financial information for decision making, Make collection calls to clients with high amounts or classified as losses, Supervise the commercial and collections team, Control the achievement of strategic objectives, through the coordination of efforts of the different areas, Supervise and coordinate with the digital marketing outsourcing partner, Creation and coordination of commercial campaigns, creation and modification of products, Coordination and supervision of contracting processes, Meet and/or report to officials of the Superintendence of Banking, Insurance and AFP assigned to the credit union, Present results to the board of directors, Lead credit committees
Sales coordinator
Create commercial campaigns with marketing area, Coordinate vendor sales, provide support to achieve sales closings and/or disbursements, supervise the follow-up of clients by advisors and achieve a monthly goal per advisor, Coordinate meetings with officials of financial entities to reach agreements, Keep track of the individual and group results of the team, Interview potential sales representatives, Participate in reporting results to general management
Sales representative
Evaluate potential clients on a daily basis, advise them towards the product that best suits their demand, close separations, follow up and manage files with the corresponding financial entities to achieve disbursements., Achieve goal of 5 sales departments per month.
Project management assistant
Daily control materials received on site according to item and/or contractor, Analyze daily and report work progress according to schedule