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Jewisson
Customer Service & Interpretation Specialist with Bilingual Communication Skills
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Competencies
Handled customer inquiries and technical support, ensuring positive user experiences.
Fluent in English and Spanish, facilitating clear and effective cross-language communication.
Experienced with technology tools including Office 365 and application troubleshooting.
Resolved technical and communication issues effectively in customer service and interpretation roles.
Demonstrated leadership potential and flexibility in diverse work environments.
Education
Languages
Summary
Experienced in delivering customer service with technical support expertise and bilingual interpretation skills. Adept at resolving issues, ensuring effective communication, and demonstrating adaptability in dynamic environments.
Key Achievements
- Provided efficient customer support at Kareo, resolving app-related issues and documenting incidents
- Interpreted accurately between English and Spanish, ensuring clear communication
- Developed proficiency in handling diverse communication and problem-solving tasks
Experience
Agente de Servicio al Cliente
Brindar atención al cliente y soporte técnico eficiente, Resolviendo problemas relacionados con la app Kareo, Guiando a los usuarios en sus funcionalidades, Documentando incidencias, Asegurando una experiencia satisfactoria
Interprete
Interpretar de manera precisa y profesional entre inglés y español, Asegurando una comunicación clara y efectiva