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Jhoel
Customer Service & Technical Support with 2+ years experience
Video resume
VIRTUAL ASSISTANT
Dedicated and compassionate call center professional with over twonyears of experience in cold sales, customer retention, servicenexcellence, appointment setting, and technical support. Demonstratesna strong passion for helping others, exceptional empathy, andnconsistently delivers outstanding service while maintaining excellentntime management skills.
Contact
Mosquera, Cundinamarca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided exceptional customer support, demonstrating empathy and dedication.
Technical SupportIntermediate
Assisted customers with technical issues, ensuring prompt resolution.
Sales and Appointment SettingIntermediate
Engaged in cold sales and scheduled appointments effectively.
Time ManagementAdvanced
Efficiently balanced multiple roles and responsibilities.
Summary
Dedicated and compassionate professional with a proven track record in customer retention, service excellence, and technical support.
Key Achievements
- Performed roles in retention, customer service, technical support, appointment setting, and sales over two years.
- Demonstrated strong empathy and commitment to providing outstanding service.
- Maintained excellent time management skills while executing diverse customer-facing roles.
Skills
Customer ServiceTechnical SupportSales and Appointment SettingTime Management
Published on CazVid - Jul 3, 2025