This is my profileContact via CazVidJoan
Administrative Support and Customer Service Specialist
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to clients in various service roles, ensuring customer satisfaction.
Administrative SupportIntermediate
Performed administrative tasks during practicums, supporting HR and operational functions.
Team LeadershipBeginner
Led a team as Guía líder at Misión Bogotá, coordinating activities and guiding team members.
Communication SkillsIntermediate
Engaged in roles requiring interaction with clients and team members, ensuring clear and effective communication.
Education
TECNICO EN ASISTENCIA ADMINISTRATIVA
CESDE
TECNICO COMUNICACIÓN GRAFICA Y PUBLICITARIA
INCAP
Completed 2018
Estudios Secundarios
COLEGIO COLOMBIA VIVA
Completed 2010
Diplomado estrategias locales de acceso a la justicia
UNIVERSIDAD NACIONAL DE COLOMBIA
Completed 2014
Diplomado En Control social y participación ciudadana
UNIVERSIDAD NACIONAL DE COLOMBIA
Completed 2018
Summary
Motivated professional experienced in customer service, administrative support, and team leadership, with a diverse background across multiple roles in service and HR functions.
Key Achievements
- Gained diverse experience across roles in administration, customer service, and leadership.
- Contributed to HR functions during initial practicas asistencia administrativa at Concentrix SAS.
- Led a team as Guía líder Misión Bogotá at INSTITUTO PARA LA ECONOMÍA SOCIAL.
Experience
Practicas asistencia administrativa (recursos humanos)
Concentrix SAS
20/11/2023 - 27/12/2024
Creador de experiencia
Emtelco SA
28/10/2022 - 02/10/2023
ASESOR DE SERVICIO Y COBRANZA
Colombia ESL
07/10/2019 - 06/06/2020
ASESOR SERVICIO
Konecta Multienlace s.a.s.
28/08/2018 - 28/08/2019
Guía líder Misión Bogotá
INSTITUTO PARA LA ECONOMÍA SOCIAL
01/08/2013 - 31/07/2014
Skills
Customer ServiceAdministrative SupportTeam LeadershipCommunication Skills
Published on CazVid - Jul 3, 2025