This is my profileContact via CazVidJoan
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Competencies
Demonstrated experience with Hardware Support.
Demonstrated experience with Network Configuration.
Demonstrated experience with Windows OS Installation.
Demonstrated experience with Data Recovery.
Demonstrated experience with Virtualization Skills.
Education
Languages
Summary
View Joan's professional profile on CazVid.
Experience
IT Internship
Advanced maintenance to several devices giving professional hardware support., Setting up by scratch the company’s internal network, including software related configuration and management, as well as hardware configuration and documentation, successfully set up and documentation to each ethernet port and switch throughout the whole company., Company’s assets documentation.
Advanced Customer Service Representative
IT Support Technician
Provided full-spectrum technical support, including troubleshooting and repairing desktops and laptops., Installed, configured, and maintained Windows operating systems and essential software., Built and upgraded custom PCs based on client requirements., Diagnosed and resolved hardware failures (motherboards, power supplies, HDD/SSD, RAM, etc.)., Performed full system formats, virus cleanups, and data recovery., Ensured consistent client satisfaction through efficient, high-quality service delivery.