This is my profileContact via CazVidJoanna
Customer Service Agent with Bilingual Communication Skills
Contact
Colombia, Huila Department, Colombia
Available on CazVid
Competencies
Bilingual CommunicationIntermediate
Utilized fluency in multiple languages to effectively communicate with diverse customer base.
Customer ServiceIntermediate
Addressed customer inquiries and resolved issues, ensuring positive experience.
Problem SolvingBeginner
Assisted in troubleshooting and issue resolution within customer support roles.
Communication SkillsIntermediate
Maintained clear, professional interaction with clients and team members.
Education
Technology in Pharmacy Regency
University of Antioquia
2009
Maria Reina del Carmelo
Completed 2000
Instituto Vicarial Jesus Maestro
Completed 1993
Veterinary Pharmacology Course
University of Antioquia – Faculty of Agrarian Sciences
2018
Eafit University Language Center
2014
CAMIL Institute
2001
Languages
Englishgood
Summary
Bilingual customer support agent with experience at FOUNDEVER, skilled in communication and problem resolution.
Key Achievements
- Provided bilingual customer service support at FOUNDEVER
- Handled diverse customer inquiries, demonstrating language proficiency
- Contributed to maintaining high customer satisfaction levels
Experience
Bilingual agent, Customer service
FOUNDEVER
November 2021 - January 2024
Skills
Bilingual CommunicationCustomer ServiceProblem SolvingCommunication Skills
Published on CazVid - Jul 3, 2025