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Joaquin

Call Center Specialist with 10+ years in customer service and technical support

Video resume

Dispatch
Joaquin Roberto TaracenanOver 10 yrs call center exp, worked on sales, customer service and technical support

Contact

Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Handled customer inquiries and provided support in a call center environment.

Technical SupportIntermediate

Assisted customers with troubleshooting technical issues related to products and services.

Sales SupportIntermediate

Supported sales teams by communicating with clients and facilitating transactions.

DispatchingBeginner

Performed dispatching duties involving coordination and communication for field or service teams.

Summary

Experienced call center agent with over 10 years supporting sales, customer service, tech support, and dispatch operations. Skilled in handling diverse customer needs with stability and language proficiency.

Key Achievements

  • Supported multiple call center roles including sales, customer service, and tech support over a decade.
  • Achieved over four years of stable employment in dispatching and call center operations.
  • Developed proficiency in English during over 10 years living and working in the US.

Skills

Customer ServiceTechnical SupportSales SupportDispatching
Published on CazVid - Jul 3, 2025
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