This is my profileContact via CazVidJoel
Customer Service & Sales Specialist with Diverse Industry Experience
Contact
Mexico City, Mexico City, Mexico
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and resolved issues for Amazon customers.
Sales & Lead QualificationIntermediate
Qualified prospects for roofing and solar campaigns to support sales processes.
Roof InspectionIntermediate
Performed damage assessments and provided free roof inspections after storms.
Language SkillsIntermediate
Proficient in English and Spanish for effective communication in diverse contexts.
Office SoftwareIntermediate
Utilized Excel and Microsoft Word for documentation and data management.
Education
Emerson Elementary school
Roosevelt middle school
Jordan high school
Languages
English100%
Spanish100%
Summary
Experienced in customer support, sales lead qualification, and field inspections, with multilingual capabilities.
Key Achievements
- Resolved customer issues at Alorica, enhancing satisfaction
- Conducted roof inspections and offered free assessments in roofing
- Qualified leads for solar and roofing campaigns, supporting sales efforts
Experience
agent customer service
Alorica (Amazon)
2018 - 2019
resolving problems for customer about their packages
appointment setter for roofing campaign
another company
2020 - 2024
Skills
Customer ServiceSales & Lead QualificationRoof InspectionLanguage SkillsOffice Software
Published on CazVid - Jul 3, 2025