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Sales & Customer Service Professional with 10+ years of diverse industry experience
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Competencies
Experienced in direct client engagement, handling inquiries, and ensuring customer satisfaction across multiple industries.
Skilled in sales processes, follow-up, report generation, and team training to improve sales outcomes.
Proficient in managing accounts, inventories, documentation, and logistical operations in administrative roles.
Capable of creating graphic designs for print and digital media, supporting branding and marketing efforts.
Experience in inventory control, order processing, and logistical coordination for various organizations.
Education
Summary
Experienced in customer engagement, sales, and administrative roles across diverse sectors including retail, telecommunications, and graphic design.
Key Achievements
- Led sales team training and onboarding at Tustrabajos.co SAS, enhancing team performance.
- Managed client relationships and sales processes using CRM tools, improving customer satisfaction.
- Handled multitasking roles across administrative, logistics, and customer service in various sectors.
Experience
Asesor Comercial – Coordinador de Área Comercial
Atención al cliente y seguimiento de ventas, Capacitación e integración de nuevos vendedores, Generación de informes y conciliaciones cliente-tutor, Revisión de procesos de venta y postventa, Manejo de CRM Leadsales y herramientas ofimáticas
Digitador
Asignación de equipos técnicos mediante plataforma INSPIRA CLARO, Digitación de órdenes, inventarios y apoyo logístico
Auxiliar Administrativo / Ventas en Redes Sociales
Atención al cliente en redes sociales, Despachos, botones de pago PAYU, manejo de pedidos, Caja, compras y plataforma SIIGO
Diseñadora Gráfica
Diseño gráfico, impresión y encuadernación
Auxiliar Administrativo
Atención al cliente, gestión contable, caja y propiedades
Administradora / Asesora de Ventas
Administración de inventarios, cuentas y personal
Mesera
Atención al cliente, caja y elaboración de postres