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Refuse and Operations Technician with 10+ years of safety-focused service in waste management and infrastructure
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Competencies
Delivered outstanding customer communication, conflict resolution, and maintained customer satisfaction across roles.
Experienced in operational reporting, inventory management, and process improvements for high efficiency.
Hands-on experience with heavy machinery, mechanical systems, repairs, and troubleshooting in physically demanding settings.
Supervised and mentored teams of up to 50 employees, fostering positive work environments and operational success.
Consistently prioritized safety, monitored work sites, and ensured compliance with federal and state regulations.
Education
Languages
Summary
Dedicated professional with over a decade of experience in waste management, infrastructure maintenance, and team supervision. Proven ability to operate heavy machinery, lead teams, and ensure safety compliance. Skilled in customer service and process optimization, committed to operational...
Key Achievements
- Led crews in road maintenance projects, demonstrating precision and adherence to safety protocols, improving operational safety.
- Managed over 20 employees at Kroger, overseeing staffing, training, and inventory, sustaining high customer satisfaction and efficiency.
- Operated heavy machinery and vehicles, ensuring safety and efficiency in physically demanding environments across multiple roles.
Experience
Solid Refuse Technician
Operated side loader trash collection truck safely and efficiently, ensuring precise handling and adherence to safety standards., Provided customer satisfaction through reliable service and clear communication., Collaborated with technicians to streamline operations and mentor new team members,...
Solid Refuse Technician
Operated side loader trash collection truck safely, delivering reliable service and addressing customer inquiries., Maintained positive customer relations through effective communication and problem-solving., Mentored new technicians and collaborated with teams to enhance operational efficiency.
Highway Operations Technician III / Hot Worker, CDL Licensed
Led crews in road maintenance projects, including installations, repairs, and site security, demonstrating precision and safety in hands-on work., Engaged with motorists to provide directions and resolve inquiries, ensuring positive interactions., Coordinated vehicle maintenance and adhered to...
Assistant Grocery Manager
Managed 20+ employees per shift, ensuring high-quality customer service and efficient operations., Trained staff, managed scheduling, and monitored inventory to maintain profitability and standards., Uphold facility maintenance and customer satisfaction through multitasking and process improvements.
Drill Operator / Mill Operator
Operated heavy equipment like drills and bobcats, maintaining safety standards and adjusting processes for efficiency., Monitored operational tasks such as flotation and grinding, ensuring precision and reliability in mechanical systems., Collaborated with teams to meet production schedules in...
Assistant Front End Manager / Assistant Grocery Manager
Supervised up to 50 employees, fostering positive customer experiences and team environments., Trained staff, managed scheduling, and oversaw transactions and inventory for accountability., Implemented process improvements like Q-Vision and CCGs to enhance efficiency.