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John

Sales & Customer Service Agent with 5+ years in US & Canada markets

Video resume

Sales & Customer Service Agent with 5+ years in US & Canada markets
Please record a video speaking in English about your experience.

Contact

Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceAdvanced

Provided support and solutions for customer inquiries and issues across sales and logistics platforms.

Sales Support & NegotiationAdvanced

Assisted in sales processes, negotiated with clients, and supported transaction resolutions.

Logistics CoordinationIntermediate

Handled logistics in customer service context, coordinating deliveries and pickups efficiently.

Platform ManagementIntermediate

Worked with multiple sales and support platforms concurrently to enhance operational effectiveness.

Education

LANGUAGE CENTER INTER.

Languages

Spanish
English
Portuguese

Summary

Experienced sales and customer service agent skilled in logistics, negotiations, and platform management across US and Canadian markets. Adept at building relationships and supporting multi-platform operations.

Key Achievements

  • Supported customer service and problem-solving for US clients at Alorica, enhancing customer satisfaction.
  • Built and maintained strong relationships with new and existing customers across the US and Canada.
  • Managed multiple platforms simultaneously to ensure smooth sales and support operations.

Experience

Sales representative

ALORICA Company
2023-01-09 - 2024-02-12

Agent representative for sales department and work with different platforms of financial business.

Agent

ACCEDO
2020-01-03 - 2023-01-05

Agent in customer service and logistic for US and Canada., Agent support with websites and merchandise.

Sales Agent

Alorica

Agent support and solving problems for customers in all US., Build strong relationship with existing and new customers in America., Focused on constructing a strong relationship with new customers in US and Canada., Report and work with different platforms at the same time.

Skills

Customer ServiceSales Support & NegotiationLogistics CoordinationPlatform Management
Published on CazVid - May 17, 2026
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