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Jonny
Customer Service and Sales Professional with diverse experience
Contact
Phoenix, Arizona, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and support across multiple roles ensuring satisfactory service delivery.
Sales & Cold CallingIntermediate
Performed sales acquisitions and retention, including telemarketing and direct customer engagement.
Communication SkillsIntermediate
Utilized effective communication in customer interactions, appointment setting, and closing deals.
Time ManagementIntermediate
Managed multiple responsibilities by meeting deadlines and organizing tasks efficiently.
AdaptabilityIntermediate
Quickly adapted to new roles, environments, and work requirements across various customer service settings.
Education
High School Diploma
Valley High School
Completed 1994
Languages
Spanish100%
English100%
Summary
Dedicated professional with extensive experience in customer support, sales, and technical roles, demonstrating strong soft skills and versatile expertise.
Key Achievements
- Held multiple roles across customer service, sales, and technical support, demonstrating versatility.
- Gained experience in appointment scheduling, customer retention, and cold calling, enhancing engagement skills.
- Developed strong soft skills including reliability, organization, and teamwork through various roles.
Experience
Customer Services Agent
Accedo Technology
January 2016 - July 2017
Appointment Services
Nextrix
February 2017 - June 2017
Sales Agent
Opticall
August 2017 - Sept. 2017
Sales Retention
OneLink
December 2017 - August 2018
Dispatcher/ Sales/ Customer Service Agent
Managua Call Center
January 2019 - Nov. 2019
Tech Support
Teleperformance
December 2021 - August 2022
Cold-Caller/ Acquisition / Closer
Florida southern homes
August 2022 - present
Skills
Customer ServiceSales & Cold CallingCommunication SkillsTime ManagementAdaptability
Published on CazVid - Jul 3, 2025