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Jonathan

Bilingual Administrative Assistant with 5+ years of experience in healthcare & education

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Pereira, Risaralda Department, Colombia
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Competencies

Customer ServiceExpert

Provided compassionate support to patients and students, ensuring positive experiences and satisfaction.

Microsoft Office SuiteAdvanced

Utilized Word, Excel, and PowerPoint for documentation, planning, and communication tasks.

Digital LiteracyAdvanced

Competent in using various digital tools for organization, communication, and data management.

Communication SkillsExpert

Effectively communicated with diverse populations, including immigrant clients and students.

Education

Bachelor
Industrial University of Santander
Completed 2022
M.S
EIDH-I International University
Completed Now

Languages

SpanishNative
EnglishFluent
PortugueseFluent

Summary

Experienced bilingual professional specializing in administrative support and ESL instruction, with strong communication, organizational, and technical skills. Adept at managing diverse responsibilities in healthcare and education sectors, committed to delivering exceptional service.

Key Achievements

  • Supported immigrant population with intake/discharge, ensuring smooth hospital processes at DocGo.
  • Followed curriculum and adapted ESL lessons to diverse student needs at Spanish-American Institute.
  • Managed scheduling, mail, and logistics, demonstrating organizational skills in fast-paced environments.

Experience

Bilingual Administrative Assistant

DocGo
July 2023 - MAY 2024

Distribute meals, personal hygiene items, and other necessary items, Assist with scheduling travel and relocation arrangements for guests, patients, and clients, Assist immigrant population with the intake and discharge processes in the facility., Organize, store and deliver mail to the facility...

ESL Teacher

Spanish-American Institute
March 2023 - March 2025

Follow the institution’s curriculum and academic schedule while adapting lessons to meet the learning objectives and student levels., Prepare engaging and culturally relevant lesson plans, class activities, and assessments tailored to student needs and proficiency levels., Evaluate student progress...

Skills

Customer ServiceMicrosoft Office SuiteDigital LiteracyCommunication Skills
Published on CazVid - May 17, 2026
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