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Jonathan

Call Center & Customer Service Specialist with diverse communication skills

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Cali, Valle del Cauca Department, Colombia
Available on CazVid
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Competencies

Customer ServiceIntermediate

Provided support and assistance to customers across different sectors, emphasizing communication and problem-solving skills.

Communication SkillsIntermediate

Facilitated effective communication as an interpreter and customer service representative, ensuring clear information exchange.

Call Center OperationsIntermediate

Managed inbound and outbound calls, supported clients, and handled diverse inquiries at various call center roles.

Security & Safety ProceduresBeginner

Maintained security standards as a Security Guard, including monitoring premises and ensuring safety protocols.

CashieringIntermediate

Handled transactions and customer interactions as a Cashier, ensuring accurate processing and customer satisfaction.

Education

Computer Maintenance Technician
Bolivarian Corporation of the Valley
Completed In progress
Pharmaceutical Technician
San Jacinto University
Completed 2011
High school diploma
Mayde Creek High
Completed 2007

Languages

English

Summary

A dedicated customer service professional experienced in call center operations, interpretation, security, and retail. Skilled in communication, support, and multi-tasking across various industries.

Key Achievements

  • Performed multiple roles in customer service, technical support, interpretation, and security, demonstrating versatility and adaptability.
  • Gained experience across various industries including retail, utilities, security, and telecommunication.
  • Handled cashier and customer service responsibilities, ensuring customer satisfaction and efficient service delivery.

Experience

CALL CENTER OPERATOR

TASKUS
Ongoing

INTERPRETER

TELEPERFORMANCE

CALL CENTER OPERATOR

SITEL

CALL CENTER OPERATOR

VITAL SERVICES

SECURITY GUARD

SECURITAS

CUSTOMER SERVICE

AFFORDABLE POWER

CASHIER

GAMESTOP

Skills

Customer ServiceCommunication SkillsCall Center OperationsSecurity & Safety ProceduresCashiering
Published on CazVid - May 17, 2026
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