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Jonathan
IT QA Manager
Contact
Competencies
Experiencia demostrada en Adaptability to new IT work models.
Experiencia demostrada en Creation and maintenance of test automation frameworks (Cypress, Selenium WebDriver, Playwright) using Page Object Model.
Experiencia demostrada en Leadership and supervision of QA teams.
Experiencia demostrada en Coordination of QA processes throughout the Software Testing Life Cycle (STLC).
Education
Summary
IT QA Manager buscando nuevas oportunidades
Experience
IT QA Manager
Plan, direct, and control the quality unit under my responsibility.. Support and coordinate the activities of the entire QA team regarding project and case handling.. Evaluate processes to identify improvement opportunities.. Design, plan, and implement enhancements to the department's QA process.. Lead improvement projects.. Maintain close communication and negotiation with various work teams.. Plan, manage, and monitor projects from different areas with both internal and external resources.
University Professor, IT Chair
Teach courses in Systems Engineering, Cybersecurity Engineering, and Business Engineering: Software Testing Management, Operating Systems Fundamentals, IT Project Management, Cybersecurity, Software Engineering, Blockchain Technologies, Agile Methodologies (Scrum, Kanban).
IT Quality Control Coordinator
Supervise functional testing for all IT changes, enhancements, and projects to ensure compliance with initial requirements and defined acceptance criteria. Also coordinate post-production testing.. Oversee test strategies and review test designs to ensure application changes adhere to testing process standards and procedures.. Manage functional and automated testing with Appium (Android, iOS) for the core banking app.. Coordinate, document, review, and improve the testing process using tools that enhance its efficiency, ensuring compliance with documentation standards.. Plan and establish work plans to develop and maintain test automation.. Implement QA process improvements in IT using BDD, Gherkin, Shift Left/Right Testing.. Manage IT governance using COBIT2019 and service management via ITILv4.
Lead Software Quality Specialist Level 5 (Electronic Supervision File Project, Central Bank of Costa Rica)
Manage and control QA processes for functional/non-functional software testing.. Execute formal software testing processes, verification, and validation using agile methodologies (Scrum, Kanban).. Automate regression UI tests using Microsoft Visual Studio with .NET Core.. Conduct API testing using Postman and performance testing with JMeter.. Work with SQL Server: object creation/modification, query optimization, profiler use, Transact-SQL.. Monitor each software process phase to ensure compliance with business standards.. Design, develop, and execute test strategies and plans to meet business and technical requirements.. Review requirements, specifications, and technical design documents to provide timely feedback.. Estimate, prioritize, and plan QA activities.