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Jordan
Customer Service Specialist with 2+ years in Tech Support
Video resume
Customer service
Tech support
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Technical SupportIntermediate
Provided technical assistance to customers, resolving product and service issues.
Customer RelationsIntermediate
Managed customer interactions, addressing concerns and ensuring satisfaction.
Communication SkillsAdvanced
Effectively communicated solutions and instructions to customers in call center environments.
Problem SolvingIntermediate
Diagnosed and resolved technical issues for diverse customer needs.
Summary
Experienced in technical support and customer service, with proven ability to handle upset customers and resolve issues effectively.
Key Achievements
- Gained over two years of technical support experience working in call centers.
- Developed strong skills in handling upset customers effectively.
- Built expertise in customer interaction and problem resolution.
Skills
Technical SupportCustomer RelationsCommunication SkillsProblem Solving
Published on CazVid - May 17, 2026