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Jorge
Customer Service Representative with 18 years in client support
Video resume
Customer Service Representative
I have 18 years of customer service experience and 5 years of Call Center experience... I did appointment setting, sales, customer service, cold calling and soft calling.
Contact
Naco, Sonora, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided extensive direct support to customers across various roles and channels.
Call Center OperationsAdvanced
Managed inbound and outbound call activities, including appointment setting and sales.
Communication SkillsExpert
Engaged clients effectively through soft and cold calling techniques.
Sales & Appointment SettingIntermediate
Participated in sales processes and appointment scheduling within customer support functions.
Summary
Dedicated customer service specialist with 18+ years of experience and a focus on call center functions for 5 years.
Key Achievements
- Accumulated 18 years of multi-faceted customer service experience
- Gained 5 years specialized in call center operations
- Handled appointment setting, sales, cold calling, and soft calling
Skills
Customer ServiceCall Center OperationsCommunication SkillsSales & Appointment Setting
Published on CazVid - Jul 3, 2025