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Jorge
Phone Operator with Customer Service Experience in Telecommunications
Video resume
Phone operator
Phone operator
Contact
Tlaquepaque, Jalisco, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers via phone, ensuring their issues were resolved efficiently.
Communication SkillsIntermediate
Effectively conveyed information and listened attentively to customer needs over the phone.
Call HandlingIntermediate
Managed high call volumes and maintained professionalism during interactions.
DocumentationBeginner
Recorded customer interactions accurately in the system for future reference.
Summary
Experienced phone operator with a focus on delivering excellent customer support and managing inbound and outbound calls in the telecommunications sector.
Key Achievements
- Handled inbound and outbound calls ensuring customer inquiries were addressed promptly.
- Maintained a consistent call quality rating above company average.
- Gained experience in handling diverse customer issues and documenting interactions accurately.
Skills
Customer ServiceCommunication SkillsCall HandlingDocumentation
Published on CazVid - Jul 3, 2025