Jorge - Collections agent with customer service experience in debt management

Nicaragua, Rivas, NicaraguaRemoteen

Handled customer inquiries related to bill disputes and payment plans

Assisted customers in improving package plans and resolving billing issues

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in handling customer inquiries, dispute resolution, and debt recovery in call center environments.

Customer ServiceIntermediate

Provided support to customers via calls, managing disputes and offering solutions.

Debt CollectionIntermediate

Engaged customers to collect overdue payments and negotiate payment arrangements.

Communication SkillsAdvanced

Effectively communicated solutions and resolved disputes through clarity and professionalism.

Account ManagementBeginner

Assisted customers in selecting better package plans and improving account services.

Discover other professionals with similar experience