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J

Jorge

Capital one - customer service

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceIntermediate

Handled customer inquiries and provided support to enhance client satisfaction.

Financial ServicesBeginner

Assisted with basic financial product information and account support.

Communication SkillsIntermediate

Effectively communicated with clients, understanding their needs and providing solutions.

Problem SolvingIntermediate

Resolved customer issues by identifying root causes and offering appropriate solutions.

Summary

Dedicated customer service professional with hands-on experience in the financial industry, adept at client engagement, issue resolution, and maintaining high satisfaction levels.

Key Achievements

  • Provided customer support at Capital One through Sutherland Global, handling diverse inquiries.
  • Gained foundational experience in financial services and customer engagement.
  • Progressed through operational roles focusing on client interaction and problem resolution.

Experience

Capital one - customer service

Sutherland Global
2025-09-02

Skills

Customer ServiceFinancial ServicesCommunication SkillsProblem Solving
Published on CazVid - May 17, 2026
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