This is my profileContact via CazVidJorge
Customer Service Representative at Call Center Alorica
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Competencies
Experienced in handling customer inquiries, resolving issues, and ensuring customer satisfaction in bilingual environments.
Skilled in menu creation, food preparation, and staff training within restaurant settings.
Proficient in collecting, managing, and entering data accurately using Microsoft Office tools.
Basic experience in managing costs, inventory, and marketing strategies for small business ventures.
Education
Languages
Summary
Multilingual customer support specialist with a background in culinary arts, restaurant management, and small business development. Skilled in data management, team training, and marketing, dedicated to delivering quality service and innovative solutions.
Key Achievements
- Provided bilingual customer support, resolving issues efficiently in Spanish and English.
- Managed social media and advertising for a home-based dessert business, increasing local sales.
- Created and implemented a menu aligning with business standards, training staff effectively.
Experience
Trabajo temporal
Recolectando información e ingresándola al sistema de la empresa.
Representante de Servicio al cliente
Tomar llamadas en español e ingles para brindar servicio al cliente en resolución de problemas y dudas, cobros de facturación y ventas en general.
Asesor de restaurante
Crear un menú que siguiera los estándares del dueño del establecimiento.. Brindar capacitación al personal contratado para elaborar y dirigir la cafetería.
Creador de página de venta de postres a domicilio
Llevar los costos, producción, reabastecimiento de producto, Publicidad.
Asistente de cocina
Ayudando en la preparación de los pedidos y entrega de los mismos.