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Project Manager with 10+ years in IT and software development
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Competencies
Oversees planning, execution, and delivery of IT projects ensuring objectives are met.
Leads multi-disciplinary teams to achieve project goals effectively.
Coordinates phases of software projects from design to deployment.
Maintains ongoing engagement with clients to align expectations and report on progress.
Education
Summary
Dedicated project management professional with extensive experience in leading IT projects and teams.
Key Achievements
- Led cross-functional teams to deliver 15+ projects on time and within budget.
- Developed and implemented project management workflows, improving efficiency.
- Managed client relationships and communicated project progress to stakeholders.
Experience
Business Developer
Identifying new business opportunities, Building relationships with potential clients, Market research, Lead generation, Sales presentations, Strategic planning, Collaborating with internal teams to align on goals, Negotiating deals, Ensuring client satisfaction
Back Office
Support both customer and client with tasks like scheduling, communication, and travel arrangements, Inhouse data entry, analysis, record-keeping, and document management ensuring data accuracy, Handle outstanding communication between different departments involved with the operation
Regional Training Manager
Planning, design, updating and development of training programs for the group's brands and products, Implementation and execution of national and regional training workshops, Evaluation and monitoring of the performance of the training program
Regional Product trainer
Training and organizing activities for agents and staff from different countries, Boosting the skills and abilities of the participants, Performance monitoring
Regional Training Manager
Planning, designing, and developing the group's own brand training programs, Executing and implementing training workshops at the national and regional levels
Key Account Manager (simultaneous)
Overseeing sales projects, Managing and fostering strong relationships with clients, Creating and executing long-term commercial strategies
Product Training Specialist Coordinator (simultaneous)
Leading the training team, Organizing training activities, Monitoring and evaluating performance
Operation Coordinator
Management of operations ensuring efficiency, Project execution, Customer Service