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Jose
Call Center Specialist with 8 years of customer service experience
Video resume
Call center experience
My first experience was back to aceedo . I worked there.. for RGS. that was the name of the campaign that I was working for. I worked there for pretty much 3 months .. then the campaign was shut down .. then I was transferred to target.. another campaign.. because I was looking for more of a challenge. I quit that job . And I applied to sitel another call center .. I started there . In toys are us.. that was the name of the campaign.. I worked for seven years because it was shut down to
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled customer inquiries and issues across various campaigns and industries.
Technical SupportIntermediate
Provided technical assistance based on experience in tech support assignments.
Banking OperationsIntermediate
Worked in banking environments, managing customer accounts and related services.
Campaign ManagementBeginner
Experienced with transitioning between multiple call center campaigns, adapting to different roles.
Summary
Experienced customer service representative with 8 years in call centers, specializing in retail, banking, and tech support, with a proven ability to adapt across campaigns.
Key Achievements
- Worked across multiple campaigns including RGS, Target, Toys R Us, and Capital One, gaining diverse experience.
- Provided tech support and banking services, demonstrating versatility in customer service roles.
- Maintained long-term employment at Toys R Us for seven years before campaign shutdown.
Skills
Customer ServiceTechnical SupportBanking OperationsCampaign Management
Published on CazVid - Jul 3, 2025