This is my profileContact via CazVidJose
Customer Service Specialist with diverse experience in transportation, travel, finance, and hospitality
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers in various sectors, ensuring satisfaction and issue resolution.
Reservation and SchedulingIntermediate
Managed reservations and schedules for transportation and travel services at Greyhound and XoomBPO.
Sales and Client SupportIntermediate
Assisted clients with hotel reservations and mortgage appointments, supporting sales processes.
Communication SkillsIntermediate
Communicated effectively with customers across different platforms, addressing inquiries and facilitating service.
Education
High School
Instituto Tenico de San Pedro Sula
Languages
Spanish
English
Summary
Experienced customer service agent with a background in transportation, travel reservations, finance, and hospitality. Skilled in client support, scheduling, and communication, committed to delivering quality service.
Key Achievements
- Handled customer inquiries and reservations across multiple industries including transportation, travel, and finance.
- Served as a Fares and Schedules agent and Customer Service agent, managing scheduling and customer support functions.
- Assisted in mortgage loan appointment setting, supporting sales and client engagement efforts.
Experience
Fares and Schedules & Customer service agent
Greyhound
2017 - 2018
Priceline Hotel reservations Sales agent
Allied Global
2019 - 2022
Fares and Schedules agent
XoomBPO
2022 - 2022
Mortgage loan appointment setter
Jet Direct Mortgage
2022 - 2023
Customer service agent
Unifycx
2023 - present
Skills
Customer ServiceReservation and SchedulingSales and Client SupportCommunication Skills
Published on CazVid - May 17, 2026