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Customer Service and Administrative Professional with transferable skills
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Competencies
Handled customer inquiries, support, and transaction processing in a retail and service environment.
Prepared tax documents, maintained client communications, and managed operational tasks.
Utilized Microsoft Office and sales processing tools to support daily functions.
Provided application guidance, tips, and support to individuals in a driver applicant support role.
Education
Languages
Summary
Experienced in customer service, sales, and administrative coordination with a focus on client support and operational excellence.
Key Achievements
- Provided comprehensive customer service and support, managing operations and assisting customers across multiple roles
- Handled financial transactions and inventory management in a university wellness project, demonstrating multitasking abilities
- Coordinated tax documentation and maintained communication with high-level clients and tax authorities
Experience
Customer Service and Sales Associate
Providing customer service and support in sales, Handling cash transactions, Managing inventory in a university wellness project, Assisting customers, Processing sales, Ensuring a smooth operation of the service area
Payroll Tax Associate
Focusing on notices related to payroll taxes, Notifying relevant departments about issues related to payroll news, Identifying problems associated with payroll topics
Tax Logistics Coordinator
Reporting to the SAT (Tax Administration Service), Creating documents evidencing taxes, Preparing Mexican transport letters and foreign transport letters to Mexico, Maintaining constant communication with clients
Driver Applicant Support
Providing call support and guidance to individuals applying to become drivers for Spark, Advising applicants on their application process, Offering tips to expedite their progress, Supplying all available information related to the application