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Civil Engineering Trainee with diverse project coordination and admin skills
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Competencies
Used for drafting and reviewing engineering design drawings.
Handled customer inquiries, complaints, and order processing via phone and email.
Managed project documentation, reporting, and collaboration with architects and clients.
Prepared reports and maintained documentation for project and administrative tasks.
Applied analytical skills to resolve customer issues and streamline administrative processes.
Education
Languages
Summary
Civil engineering trainee experienced in project coordination, administrative support, and customer service, with proficiency in AutoCAD and MS Office tools.
Key Achievements
- Prepared regular reports to monitor project activities and milestones.
- Conducted back-office administrative tasks including maintaining files and drafting company policies.
- Coordinated with architects to meet client needs and comply with regulations.
Experience
Civil Engineering Trainee
Conducted extensive back-office admin, including maintaining files and writing up Company policy and procedures., Prepared regular reports for review to monitor project activities and milestones., Coordinated with architects to meet client needs and government regulations.
SharkNinja Agent (Customer Service)
Processed and issued product orders and service upgrades for customers., Assisted customers with product related-questions, feedback and complaints., Resolved customers queries over phone and by email.