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José
Customer Service & BPO Agent with Multilingual Skills
Video resume
Bpo agent
I consider myself as a very confident and active person, organized and responsible and my knowledge on sales and people management may be a good resource for your enterprise
Contact
Cartagena de Indias, Bolívar, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided empathetic, organized support to clients, ensuring positive interactions.
Multilingual CommunicationIntermediate
Utilized knowledge of three different languages to facilitate client conversations and support.
People ManagementBeginner
Engaged with clients and colleagues, demonstrating empathetic and responsible behavior.
Organization & ResponsibilityIntermediate
Maintained organization and reliability in handling customer inquiries and tasks.
Summary
Experienced in client interactions, multilingual communication, and empathetic engagement, with a focus on responsibility and organization.
Key Achievements
- Developed strong language domain skills in multiple languages, enhancing client communication.
- Gained experience in customer service roles with emphasis on empathy and organization.
- Applied personal qualities of confidence, responsibility, and active engagement to support customer relations.
Skills
Customer ServiceMultilingual CommunicationPeople ManagementOrganization & Responsibility
Published on CazVid - Jul 3, 2025