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Founder & Sales Operations Manager
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Competencies
Demonstrated experience with Sales Management.
Demonstrated experience with Revenue Growth.
Demonstrated experience with Business Development.
Demonstrated experience with Client Management.
Demonstrated experience with Communication Skills.
Education
Languages
Summary
Professional profile
Experience
Founder & Sales Operations Manager
Lead daily operations for a specialty chocolate and beverage retail business generating ~$60K+ annual revenue with year-over-year growth across retail beverage and specialty chocolate sales. Manage direct sales across in-store, event, and catering channels while increasing average order value through strategic upselling. Develop partnerships with wineries, mall management, event organizers, and local businesses to expand customer reach and distribution opportunities. Analyze purchasing trends and product demand to guide pricing strategy, promotions, and inventory planning. Execute marketing campaigns across website, email, and social media channels to increase traffic and repeat engagement. Coordinate with designers, suppliers, and vendors to support packaging, branding, and promotional initiatives. Track performance using POS reporting, Google Analytics, and CRM tools to inform operational decisions. Recruit and train part-time staff while establishing service workflows and customer experience standards. Manage vendor relationships and logistics coordination to ensure consistent product delivery and retail operations
Science Teacher & Coach
Delivered data-driven instruction and personalized academic support to improve student engagement and performance outcomes. Built strong relationships with students, families, and colleagues through consistent communication and collaboration. Analyzed performance data to adjust instructional strategies and improve learning results. Coached student teams, reinforcing accountability, goal setting, and measurable improvement strategies
Science Teacher
Designed and delivered structured science instruction aligned with measurable learning objectives. Translated complex technical material into accessible explanations for diverse learning needs. Maintained consistent communication with families to support academic progress. Collaborated with faculty and administrators to support curriculum alignment and student success