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Jose
Customer Service & Sales Professional with 20+ years in Call Center Industry
Video resume
Dispatcher
Dispatcher
Contact
Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality support and solutions to customer inquiries and issues.
SalesAdvanced
Engaged in sales activities, promoting products and services to meet targets.
Tech SupportIntermediate
Assisted customers with technical issues and provided troubleshooting guidance.
Quality AssuranceIntermediate
Monitored interactions to ensure adherence to quality standards and improve service delivery.
CollectionsIntermediate
Managed payment collection processes and maintained customer relationships.
Summary
Experienced call center professional with over 20 years in customer service, sales, collections, tech support, and QA, seeking to leverage extensive industry knowledge.
Key Achievements
- Developed extensive experience across sales, customer service, collections, tech support, and QA.
- Demonstrated versatility by handling multiple roles within call center operations.
- Accumulated over two decades of industry expertise in various customer-focused functions.
Skills
Customer ServiceSalesTech SupportQuality AssuranceCollections
Published on CazVid - Jul 3, 2025