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Jose

Customer Service & Sales Professional with 20+ years in Call Center Industry

Video currículum

Dispatcher
Dispatcher

Contacto

Santo Domingo, Distrito de Santo Domingo, Santo Domingo
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Competencias

Customer ServiceExpert

Provided high-quality support and solutions to customer inquiries and issues.

SalesAdvanced

Engaged in sales activities, promoting products and services to meet targets.

Tech SupportIntermediate

Assisted customers with technical issues and provided troubleshooting guidance.

Quality AssuranceIntermediate

Monitored interactions to ensure adherence to quality standards and improve service delivery.

CollectionsIntermediate

Managed payment collection processes and maintained customer relationships.

Resumen

Experienced call center professional with over 20 years in customer service, sales, collections, tech support, and QA, seeking to leverage extensive industry knowledge.

Logros Clave

  • Developed extensive experience across sales, customer service, collections, tech support, and QA.
  • Demonstrated versatility by handling multiple roles within call center operations.
  • Accumulated over two decades of industry expertise in various customer-focused functions.

Habilidades

Customer ServiceSalesTech SupportQuality AssuranceCollections
Publicado en CazVid - 3 jul 2025
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