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José
Customer Service and Support Professional with 7 years of experience
Video resume
Virtual Assistant
My name is José.nI'm 25 years old. I have 7 years in customer service experience. Since I was 18 years old, I started to work in a drug store where I lasted 2 and a half years. Then I started to work in a Toilet Paper Factory as a customer service agent and 6 months later I was promoted to a Supervisor for billing and distribution, I worked for 1 year and a half. Then I worked in a call center for a Clinic in New York City and the most recent one in a marketplace named StubHub.
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and support across various industries, including retail and healthcare.
Team SupervisionIntermediate
Supervised billing and distribution teams, overseeing logistics and operational tasks.
Bilingual CommunicationAdvanced
Conducted customer support campaigns in both English and Spanish for clinics and marketplaces.
Logistics and OperationsIntermediate
Managed logistics processes for a manufacturing company, focusing on distribution and billing procedures.
Summary
Dedicated Customer Service professional with 7 years of diverse experience, including team supervision and bilingual support in healthcare, retail, and logistics sectors.
Key Achievements
- Gained 7 years of customer service experience across diverse industries including retail, manufacturing, and healthcare.
- Promoted to Supervisor for billing and distribution within a 1.5-year tenure at a Toilet Paper Factory.
- Experience in bilingual customer service campaigns for clinics and ticket marketplaces.
Skills
Customer ServiceTeam SupervisionBilingual CommunicationLogistics and Operations
Published on CazVid - Jul 3, 2025